Longer life for servers.
Has manufacturer support expired or become too expensive? With independent hardware support, proven servers, storage and network devices continue to run safely, at better rates, in one contract.
- Manufacturer warranty is expiring, but the hardware is still more than adequate
- The manufacturer no longer supports the device (EOL/EOSL)
- Devices from multiple vendors, many separate contracts
- You want to replace hardware on a planned schedule, not under pressure
One contract for the entire infrastructure.
Servers, storage, networking
Rack and blade servers, SAN/NAS storage, switches, routers and firewalls, regardless of vendor, with one point of contact.
Troubleshooting
Remote and on-site diagnostics, with engineering escalation.
Parts replacement
Disk, PSU, memory, motherboard, within the contracted response time.
Proactive monitoring
Hardware fault alerting before it causes downtime.
Planned replacement
We prepare the successor system in parallel, without pressure, aligned to budget.
As much availability as you need.
Basic
For non-critical systems.
Business
MOST POPULARFor systems important during working hours.
Critical
For always-on systems.
Exact response times and conditions per device are stated in the quote.
Manufacturer or independent support?
| ASPECT | MANUFACTURER RENEWAL | 365 SYSTEMS |
|---|---|---|
| Cost | Typically increases with device age | Better value, predictable annual fee |
| Legacy (EOL/EOSL) devices | Often no longer available | Supported |
| Multiple vendors | Separate contract per vendor | One contract, one point of contact |
| Firmware updates | Part of manufacturer entitlement | Subject to vendor terms, assessed upfront |
| Local presence | Central helpdesk | Direct contact who knows your environment |
Device list
Model, serial number, location, one spreadsheet is enough.
Quote
Service level and price per device.
Onboarding
Condition assessment, documentation, incident reporting process.
Support
Fault logging, diagnosis, replacement, within the contracted timeframe.
What you should know.
Can you take over from an existing manufacturer warranty?
Yes, the contract can start from the manufacturer warranty expiry, so there is no gap in coverage.
What is needed for a quote?
A device list with models and serial numbers, and the required service level. We work out the rest together.
Send us your device list.
We'll provide a per-device quote within a few days.